This describes the essential skills and knowledge and their level required for this unit

Required Skills

apply organisational policies procedures and guidelines

interrogate and obtain sufficient relevant information relating to a hazardous materials situation from the caller

operate communications centre equipment

recognise an uncontrolled hazardous materials situation from information received

record or retrieve information accurately

type with speedaccuracy in accordance with organisational specifications

Required Knowledge

equipment and vehicle types used in uncontrolled hazardous materials situations

nature and properties of hazardous materials

organisational policies procedures and guidelines such as relevant legislation operational corporate and strategic plans operational performance standards operational policies and procedures organisational personnel and occupational health and safety practices and guidelines organisational quality standards organisations approach to environmental management and sustainability

organisational predetermined response for hazardous materials incidents

resource location

roles of other agencies attending an uncontrolled hazardous materials situation

types of protective clothingequipment appropriate to a range of uncontrolled hazardous materials situations

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

interrogate a caller to determine whether hazardous materials are present at a scene and obtain sufficient relevant information to be able to confirm the type of hazard present using a range of documentation

access information about a hazardous material personal protective clothing and equipment requirements and safety considerations by using a range of documentation and transmitting this information to the field

Consistency in performance

Competency should be demonstrated over time during emergency communications centre operations or simulated operations that include a range of different hazardous materials situations

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in the workplace or in a simulated workplace environment under conditions expected in the workplace

Specific resources for assessment

Access is required to

agency protocol documentation

backup systems

operations and systems manuals

organisational documentation

reference material relevant to hazardous materials identification

relevant databases

telephony system

training databases where available

training manual

workplace experts

Method of assessment

This unit may be assessed with the following units

PUAECOA Process emergency incident calls and enquiries

PUAECO002A Process emergency incident calls and enquiries

PUAECOA Operate and control radio networks

PUAECO003A Operate and control radio networks

PUAECOA Operate computer aided dispatch system

PUAECO004A Operate computer aided dispatch system.

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision andor mentoring which is typically recorded in a competency workbook

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment

Assessment may occur in an operational environment or in an industryapproved simulated work environment Forms of assessment that are typically used include

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions

Hazardous substances are:

Sources used to identify hazardous materials information may include:

Specific hazardous materials may include:

Gathering information about the dangerous good or hazardous substance may include:

Interpreting information gathered about dangerous good or hazardous substance may include:

Resources may include: